Appointment Terms & Conditions
Fab Skin Care Policy
Hello!! Thank you for choosing Fab Skin Care.
Please arrive no more than 10 minutes before your appointment. Our goal is to make sure you have a wonderful and relaxing experience at Fab Skincare.
NO REFUNDS: Any and all appointments made by the cardholder or on behalf of a customer means the cardholder agrees to our policy and understands we do not offer any refunds. All deposits are non-refundable and non-transferable for services, invoices paid, and retail products sold.
Confirmation/Notifications: When the appointment is booked, the client will receive an email confirmation. The client will receive a text/email 72hrs and 24hrs prior asking to confirm their appointment date and time. If the customer does not confirm on their end, they are still held liable to show up to their appointment.
Late Arrival Policy
If you're running late, please call us at 904-345-0537 as soon as possible.
After 10 minutes, the appointment is considered a no-show and/or late fee will be applied.
*Please consider that your appointment duration does not change.
Cancellations & No-Show Policy
Cancellations made within 24 hours will be considered a No-Show
You will be responsible for the remaining 70% balance of your service
The original 30% deposit will be forfeited and is non-refundable/non-transferable
*Please keep in mind that we are unable to fill your spot on such short notice.
Rescheduling
All reschedules must be made at least 24 hours or more in advance to keep your deposit. The rescheduled appointment must be within 14 days. No exceptions
* If for any reason when multiple services are booked the customer decides to cancel any service at arrival to the salon your deposit will be forfeited, and the new service will have to be paid in full. We will not transfer any deposits over as time was lost for last minute change.
Lash Extensions: If for any reason a customer is unsatisfied with their lash extensions, customer must notify us immediately so that we can fix any issues within 3 days. Once this grace period has passed, the client must schedule a 1-week fill in appointment. Please make sure to arrive to your appointment with clean lashes to avoid an additional cleaning fee and no caffeine prior to avoid jittery eyes.
Payments: We accept cash but accept all major credit cards for payment of services and products with 3% card fee. Gratuities are welcomed in cash and can also be added to your bill at check out. Please mention any promotions, discounts, gift cards or credit balance before finalizing payment. Deposits are non-refundable and/or non-transferrable.
Please NO EXTRA GUESTS if they are not being serviced. This includes infants, toddlers as we do not have the space to accommodate additional guest in the treatment room. We will not be responsible for any injuries caused by the guest not being serviced as the serviced client takes full financial responsibility and any damages caused to the salon made by the party and/or their extra guest.
By successfully booking an appointment online you are agreeing to the policies, terms, and conditions above and you release Fab Skin Care of any liability.
Contraindications:
· Chemical Peels are not recommended for first time clients.
· Please exfoliate the brow hairs only before your wax appointment.
· Patch test is recommended for brow tint services and lash extensions. If you proceed without a patch test, it is at your own risk and Fab Skin Care will not be held liable.
· Any use of dermatologist prescribed medication must be cleared prior to your appointment as we will not be held responsible for any allergic reactions or reaction to wax.